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Privacy Policy

Last updated November 02, 2021

Thank you for choosing to be part of our community at Euronetwork Ltd ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at privacy@euronetwork.co.uk.

This privacy notice describes how we might use your information if you:

In this privacy notice, if we refer to:

  • "Website," we are referring to any website of ours that references or links to this policy
  • "Services," we are referring to our Website, and other related services, including any sales, marketing, or events

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.
 

Table of contents
1. What information do we collect?
2. How do we use your information?
3. Will your information be shared with anyone?
4. Who will your information be shared with?
5. Do we use cookies and other tracking technologies?
6. How long do we keep your information?
7. How do we keep your information safe?
8. Do we collect information from minors?
9. What are your privacy rights?
10. Controls for do-not-track features
11. Do California residents have specific privacy rights?
12. Do we make updates to this notice?
13. How can you contact us about this notice?
14. How can you review, update or delete the data we collect from you?

 

1. What information do we collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; job titles; usernames; passwords; contact preferences; contact or authentication data; billing addresses; and other similar information.

Payment Data. We may collect data necessary to process your payment if you make purchases. All payment data is stored by Elavon Digital Europe Limited, trading as Opayo, and PayPal Holdings, Inc. You may find their privacy notice link(s) here: https://www.opayo.co.uk/policies/privacy-policy and https://www.paypal.com/myaccount/privacy/privacyhub.

Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://www.euronetwork.co.uk/cookie-policy.

 

2. How do we use your information?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive:

  • To facilitate account creation and logon process.
  • To fulfill and manage your orders.
  • To send administrative information to you.
  • To deliver and facilitate delivery of services to the user.
  • To respond to user inquiries/offer support to users.
  • To send you marketing and promotional communications.
     

3. Will your information be shared with anyone?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data based on several legal bases, including Consent, Legitimate Interests, Performance of a Contract, and Legal Obligations. Specific scenarios include business transfers or sharing with third-party vendors, service providers, contractors, or agents.

4. Who will your information be shared with?
In Short: We only share information with the following categories of third parties.

  • Social Networks & Sales and Marketing Tools
  • Performance Monitoring Tools & Payment Processors
  • Communication & Collaboration Tools & Data Analytics Services
     

5. Do we use cookies and other tracking technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.

Specific information about how we use such technologies is set out in our Cookie Notice: https://www.euronetwork.co.uk/cookie-policy.

6. How long do we keep your information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need, we will either delete or anonymize such information.

7. How do we keep your information safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures. However, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

8. Do we collect information from minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.

 

9. What are your privacy rights?
In Short: In some regions, such as the EEA and UK, you have rights that allow you greater access to and control over your personal information.

You may review, change, or terminate your account at any time. If you have questions or comments about your privacy rights, you may email us at privacy@euronetwork.co.uk.
 

10. Controls for do-not-track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. 
 

11. Do California residents have specific privacy rights?
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:

CategoryExamplesCollected
A. IdentifiersContact details, IP address, email address.YES
B. CA Customer RecordsName, contact info, employment history.YES
D. Commercial infoTransaction history, purchase history.YES
G. Geolocation dataDevice location.YES
K. InferencesProfile summary based on preferences.YES

 

12. Do we make updates to this notice?
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
 

13. How can you contact us about this notice?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at dpo@euronetwork.co.uk, or by post to:

Euronetwork Ltd, Unit 6, Bilton Road, Horwood Court, Bletchley MK1 1RD, United Kingdom
Phone: (+44) 01908 371909.


14. How can you review, update or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request a review, please visit: https://www.euronetwork.co.uk/privacy-policy.